P.lumi's Beauty.co

P.lumi's Beauty.coP.lumi's Beauty.coP.lumi's Beauty.co

P.lumi's Beauty.co

P.lumi's Beauty.coP.lumi's Beauty.coP.lumi's Beauty.co
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CLASS BOOKING POLICIES

Class Policies Below:

  

Client & Artists – Class Cancellations

• Cancellations must be made at least 72 hours before your scheduled class.

• If cancelled before the 72-hour window, your deposit can be applied to a future booking. The new date does not have to be selected immediately.

• If cancelled within 72 hours, the deposit cannot be transferred or reused. A new deposit is required to rebook.

• Note: All deposits are non-refundable, no matter when you cancel.


Group Class Cancellations

• Cancellations must be made at least 1 week before the scheduled group class.

• If cancelled before the 1-week mark, your deposit can be applied to a rescheduled date (rescheduling doesn’t have to be immediate).

• If cancelled within 1 week, the deposit is forfeited, and a new deposit is required to rebook.

• Note: All deposits are non-refundable, regardless of when you cancel.


Class Overtime Policy

Classes are scheduled for 1 to 4 hours, depending on the type.

• If a class runs over due to the client needing more time (and no class is scheduled after yours), a 30-minute grace period will be allotted.

• After that, for each additional hour, half of the first hour’s rate will be added.

- Example: A $50 one-hour class = $25 extra per hour after the grace period.

• If class runs over due to client lateness, no extra overtime fee will be charged until after 30 minutes beyond your original slot (the $25 late fee already covers the expected run-over).

• If class runs over because of the artist’s delay, a 20% discount will be applied to the total.


  

PLEASE REVIEW ADDITIONAL POLICIES CUSTOMIZED FOR EACH TYPE OF BOOKING

CLICK HERE!

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